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Gatwick Airport Taxi
Frequently Asked Questions (FAQ)

     
  Question Is an online price 'all inclusive'?
   

Yes it is.

As long as you are going to pay by cash on the day, do not need infant or child seats, there are no extra charges on top of the quoted fare.

There are car park charges, meet and greet service and waiting time for up to an hour ALL included in the quoted price.

Prices quoted online are for cash payments only. If you would like to pay by card there is currently £5.00 flat fee on the top of the 'cash' price. Prices quoted over the phone may and usually are higher.

For booking made well in advance (eg 2months in advance) which have not been prepaid by card we reserve the right to review/change the price. Before it happens we will contact a customer first and inform about it.

     
  Question Do you charge for child car seats?
   

We do not charge extra for booster seats.

We charge £5 on top of the quoted cash price for infant seats -
Rearward-facing Baby Seats Group 0: for babies up to 10 kgs/22 lbs, roughly from birth to 6-12 months. This is on the top of the quoted cash price.

We also charge £5 on top of the quoted cash price for child seats with back support-
Forward-facing child seat Group 1: for children weighing 9-18 kgs/20-40 lbs roughly from 9 months - 4 years.

     
     
  Question Where/How do I meet my driver?
   

A driver will meet you by the Airport Information desk. If you come out to the main arrivals hall and you have difficulties with finding your driver call us on +44 7849841441 and we will find out where your driver is.

If you ordered a MiniBUS if a driver cannot find a space to park at Overheight Vehicle Car Park he will try to call/text your mobile/ number and set the meeting point outside a terminal at the pick up zone.

     
  Question When will I meet my driver?
    Drivers go into a terminal building approx. ~30 minutes after scheduled arrival time and wait for you by the airport information desk holding a signboard with your or your comany name. If you stated you have no luggage to collect (no check-in bags) it can be as soon as 15 minutes after scheduled landing time.
     
  Question How can I book a transfer with Gatwick Airport Taxi to/from one of the London Airports?
    Book online on our website- Quick Quote & Booking System or call +44 7849841441
   
  Question How and when do I pay for the service? Do you accept card payments?
   

CASH: You may pay by cash (to your driver), on the end of your journey.

CARD: We accept Visa and MasterCard payments. Once your booking is confirmed we will send you a link to online payment system. There is a non-refundable, flat fee of £5.00 for all card payments. If paying by card- payment should be made at least 24h prior the journey.

     
  Question How does your Quick Quote & Booking Sytem work?
   
To get a quick quote
enter basic information regarding your travel such as:
Pick Up Point(From), Destination Point, Number of Passengers, Date and Time of Travel.

To make a booking
click on 'Book Now' button next to the chosen type of a car and follow few more steps.
     
  Question My Pickup/Destination Point is not included in your system, how can I make a booking?
   
Click on the following link: Give me a price, please.
     
  Question Do I have to book in advance?
   
When booking online- make your booking at least 24 hours prior to your travel please, otherwise we might not be able to process your booking.
     
  Question I am traveling to Gatwick Airport today and would like to book a taxi transfer with you, online Quick Quote & Booking system does not allow me to book, what can I do?
   
We are based 10 minutes from Gatwick Airport. Call us on +44 7849841441 or email us on info@123-gatwicktaxi.co.uk we will try to help you out.
     
  Question Are there any extra charges for flight delays?
    There are no charges for flight delays. However if your flight is delayed by more than 30minutes we require that you contact numbers provided in the booking confirmation email and let know the operator about the delay.
     
  Question Are there any extra charges at all?
   

There are NO HIDDEN- EXTRA CHARGES.

Accordingly to our Terms & Conditions

Airport meets are free for the first 60 minutes from the time of landing, 30p per minute thereafter.
All meets apart from airports waiting time are free for the first 5 minutes and will be charged 30p per minute thereafter.

     
  Question Is VAT included in the fare?
   
There is no VAT on this type of transfer

 

 

  Last modified: October 2017